Customer Service Representative (Work at Home)

Customer Service Representative

STATUS: Full-time contract-to-hire
CATEGORY: Customer Service Representative, Level 1 (Non-Manager)
SALARY: $8.50 to $9.50 per hour based on experience
LOCATION: Work from home

Tired of working for oversized companies where your creative contributions go unnoticed? Join us for a career in Customer Service, not just another job!
Smart Office Solutions, Inc. is a leading communication technology provider in the direct sales and marketing industry, helping companies effectively communicate with thousands of independent sales agents. Our team of experts create partnerships with clients and develop communication strategies that include conference calling, replay lines, web conferencing, unified messaging, and other communication-related services.

Known throughout our industry as the best in customer service, we pride ourselves on personal attention. As a smaller and relatively fast-growing company, this is an excellent opportunity to start a career with a customer-oriented, cutting-edge communications company!

For more information, visit www.SmartOfficeSolutions.com.

POSITION OVERVIEW:
Smart Office Solutions is currently searching for a CSR tele-worker to help maintain our excellent level of service provided to our customers. The CSR position will work with our sales, service, technical, and administrative departments to ensure the highest level of satisfaction is reached with our customers. Our CSRs are empowered to make decisions to assist customers while working closely with the management team constantly ensuring extremely high levels of customer satisfaction.
This CSR position is a contract-to-hire tele-worker position, meaning you work from your home answering calls, emails, and using the Internet to complete your duties, all while avoiding the stressful job commute. If you are a motivated, friendly, energetic, and experienced customer service person who considers themselves an excellent employee, who can listen with patience, calm customers down, and solve technical issues, then this is the position for you!


FOR IMEMDIATE CONSIDERATION, please fax or email your resume, cover letter (required), references, and contact information to:

Mr. Grant Deviney
Director of Operations
careers@SmartOfficeSolutions.com
FAX: 866.342.9571

Customer Service / Order Management (Work at Home)

Relevance: This position supports the company’s business plan and objectives by processing orders, managing relations with key suppliers, and providing service to customers.

My Baby Shower Favors, LLC is one of the top baby shower websites on the internet. We are now seeking a customer service / order manager near our Marlton, NJ location. Excellent opportunity in a fast growing company.

Overview:

This position is ideal for someone looking for a challenging and rewarding career with a high level of responsibility. All qualified candidates are encouraged to apply. A great opportunity for growth for a highly motivated and ambitious career-minded individual who is willing to work hard.

Major responsibilities and requirements:
· Good communication skills to manage relations with customers and supply chain
· Creative problem solving to manage and resolve customer and supplier issues
· Ability to multi-task effectively with frequent interruptions.
· Strong computer literacy and familiarity with MS Word, Excel, Internet Explorer, HTML, and general computer skills. Dreamweaver and FTP knowledge a plus.
· Use Excel database to keep track of critical data and manage order flow.
· Initiate wholesale and drop ship orders with suppliers.
· Must be detail oriented and organized
· Be self-motivated and take pride in work.
· Valid driver's license in good standing.

Compensation: TBD. This will most likely be a salaried position and not hourly. Compensation will depend on experience and ability.

How to Apply

Download and fill out the following job application. NOTE: Completed application must be submitted for consideration for this position.

Job Application

Pre-interview Questionnaire (optional)

The job application requires Adobe Acrobat reader. Click here to download.

Send application, resume, questionnaire, and cover letter to:

My Baby Shower Favors, LLC
c/o Customer Service Jobs
230 N Maple Ave, Suite 136
Marlton, NJ 08053

Legal Transcription TypeWrite-Work at Home

TypeWrite is seeking qualified and experienced subcontractors to transcribe legal hearings. Legal experience is required, in addition to:
One year or more of transcription experience with regard to open court hearings (verifiable by references)
a 4-track transcription machine
You must possess Corel, Word and WP 5.1 for DOS and know how to use them
Proficient knowledge of English grammar
able to send and receive email
must be deadline oriented

If interested in this position, fax your resume to 718-967-4843. Absolutely no telephone calls or e-mail attachments. Your faxed resume must include verifiable references, or you will not be considered for subcontracting work.